Identity Automation incident

Public disclosure of compromised intermediate certificate authority keys (eMudhra) affecting certificate trust across the internet

Ongoing since 02:43 PM UTC, affecting RapidIdentity Cloud Portal and RapidIdentity Cloud Identity Bridge and 1 more.

investigating Oct 21, 2026, 02:43 PM UTC

We are currently investigating the impact of the eMudhra CA keys vulnerability with regard to all Jamf/Identity Products Engineering and security teams are prioritizing the services customers depend on most and applying mitigations, including updates to certificate trust configurations where applicable.

Started: Oct 21, 2026, 02:43 PM UTC
Resolved: Ongoing
Duration: ● 2d 18h
Detected by Pingoru: Oct 21, 2026, 02:43 PM UTC

Affected components

RapidIdentity Cloud PortalRapidIdentity Cloud Identity BridgePreproduction, Development, and Test EnvrionmentsInsights Analytics DashboardRapidIdentity SafeID Scanning ServiceIDHubSecurity ManagerSecurity Manager (Security Manager — RapidIdentity Cloud - US000 Region)Security Manager (Security Manager — RapidIdentity Cloud - US001 Region)Security Manager (Security Manager — RapidIdentity Cloud - US002 Region)

Update timeline

investigating Oct 21, 2026, 02:43 PM UTC

We are currently investigating the impact of the eMudhra CA keys vulnerability with regard to all Jamf/Identity Products Engineering and security teams are prioritizing the services customers depend on most and applying mitigations, including updates to certificate trust configurations where applicable.

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