Resolved after 3 days 3 hours, affecting Insights Analytics Dashboard and Security Manager (Security Manager — RapidIdentity Cloud - US000 Region) and 1 more, on August 17, 2026.
Users are unable to load Insights/Analytics dashboards. We have reproduced the issue and are working on a fix.
Affected components
Insights Analytics DashboardSecurity Manager (Security Manager — RapidIdentity Cloud - US000 Region)Security Manager (Security Manager — RapidIdentity Cloud - US001 Region)Security Manager (Security Manager — RapidIdentity Cloud - US002 Region)Security Manager (Security Manager — RapidIdentity Cloud - US003 Region)Security Manager (Security Manager — RapidIdentity Cloud - US004 Region)Security Manager (Security Manager — RapidIdentity Cloud - US006 Region)Security Manager (Security Manager — RapidIdentity Cloud - KDE01 Region)
Update timeline
- identified Aug 17, 2026, 03:24 PM UTC
Users are unable to load Insights/Analytics dashboards. We have reproduced the issue and are working on a fix.
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