Resolved after 2 hours 9 minutes, affecting Other Supporting Systems and Other Supporting Systems (Other Supporting Systems — SMS), on September 25, 2026.
We have implemented a correction recommended by the service provider and are monitoring the SMS pipeline.
Affected components
Other Supporting SystemsOther Supporting Systems (Other Supporting Systems — SMS)
Update timeline
- investigating Sep 25, 2026, 01:34 PM UTC
Multiple customers have reported an SMS outage.
- identified Sep 25, 2026, 02:40 PM UTC
We have identified the cause of the outage and are working with the backend provider to resolve the issue.
- monitoring Sep 25, 2026, 02:59 PM UTC
We have implemented a correction recommended by the service provider and are monitoring the SMS pipeline.
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