Identity Automation Outage History
Identity Automation is up right nowPingoru has recorded 5 incidents for Identity Automation: 5 in the last 12 months and 5 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 1 | 76 of 744 (10%) |
| September 2026 | 2 | 5 of 720 (1%) |
| October 2026 | 2 | 38 of 533 (7%) |
Incidents, newest first
Major September 25, 2026 SMS Outage 2h 9m Other Supporting Systems, Other Supporting Systems (Other Supporting Systems — SMS)
Started Sep 25, 2026, 01:34 PM UTC· resolved Sep 25, 2026, 03:44 PM UTC
- investigating Sep 25, 2026, 01:34 PM UTC
Multiple customers have reported an SMS outage.
- identified Sep 25, 2026, 02:40 PM UTC
We have identified the cause of the outage and are working with the backend provider to resolve the issue.
- monitoring Sep 25, 2026, 02:59 PM UTC
We have implemented a correction recommended by the service provider and are monitoring the SMS pipeline.
Minor September 9, 2026 AT&T SMS Intermittent Delivery Failures 2h 59m Other Supporting Systems, Other Supporting Systems (Other Supporting Systems — SMS)
Started Sep 09, 2026, 01:24 PM UTC· resolved Sep 09, 2026, 04:24 PM UTC
- investigating Sep 09, 2026, 01:24 PM UTC
We have had some reports that some AT&T users are not receiving SMS messages.
- monitoring Sep 09, 2026, 02:40 PM UTC
We are currently monitoring reports of SMS delivery failures affecting AT&T subscribers. Our team has confirmed the issue originates on AT&T's network and that our platform is operating normally. AT&T users may experience delayed or failed delivery of SMS messages, including MFA verification codes and password reset notifications. Users on other carriers are not affected. If you are unable to complete an action that requires SMS, please try again — some messages are still being delivered successfully. We will provide updates as conditions change. We apologize for any inconvenience.
Minor August 17, 2026 Analytics Dashboards Unavailable 3d 3h Insights Analytics Dashboard, Security Manager (Security Manager — RapidIdentity Cloud - US000 Region), Security Manager (Security Manager — RapidIdentity Cloud - US001 Region), Security Manager (Security Manager — RapidIdentity Cloud - US002 Region) and 4 more
Started Aug 17, 2026, 03:24 PM UTC· resolved Aug 20, 2026, 07:14 PM UTC
- identified Aug 17, 2026, 03:24 PM UTC
Users are unable to load Insights/Analytics dashboards. We have reproduced the issue and are working on a fix.