IBM Apptio incident

Apptio Costing and Billing Not Loading in UI

Major Vendor's status page →

Resolved after 3 hours 31 minutes, affecting Costing, Billing, Demand and TBM Studio and Datalink, on August 14, 2025.

monitoring Aug 14, 2025, 04:14 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 14, 2025, 02:31 AM UTC
Resolved
Aug 14, 2025, 06:02 AM UTC
Duration
3h 31m
Detected by Pingoru
Aug 14, 2025, 02:31 AM UTC

Affected components

Costing, Billing, Demand and TBM StudioDatalink

Update timeline

  1. investigating Aug 14, 2025, 02:31 AM UTC

    We are currently investigating this issue.

  2. investigating Aug 14, 2025, 02:38 AM UTC

    We are currently investigating this issue.

  3. investigating Aug 14, 2025, 03:07 AM UTC

    We are continuing to investigate this issue.

  4. identified Aug 14, 2025, 04:07 AM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Aug 14, 2025, 04:14 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Aug 14, 2025, 06:02 AM UTC

    This incident has been resolved.

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