IBM Apptio incident
Customers using Apptio Costing and TBM Studio in the US GovCloud region may see reports failing to load and "server error" messages
Minor Vendor's status page →
Resolved after 22 hours 26 minutes, affecting Costing, Billing, Demand, TBM Studio, on September 15, 2025.
We have identified the issue and applied steps to mitigate. We will continue to monitor for complete resolution.
Affected components
Costing, Billing, Demand, TBM Studio
Update timeline
- investigating Sep 15, 2025, 04:49 PM UTC
We are investigating the cause and will provide an update as more information is available.
- investigating Sep 15, 2025, 08:56 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 15, 2025, 09:50 PM UTC
We have identified the issue and applied steps to mitigate. We will continue to monitor for complete resolution.
- resolved Sep 16, 2025, 03:15 PM UTC
This incident has been resolved.
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