IBM Apptio incident

Multi-Application Service Disruption

Resolved after 1 hour 17 minutes, affecting Costing, Billing, Demand and TBM Studio and Planning and 1 more, on November 25, 2025.

monitoring Nov 26, 2025, 12:41 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 25, 2025, 11:40 PM UTC
Resolved
Nov 26, 2025, 12:57 AM UTC
Duration
1h 17m
Detected by Pingoru
Nov 25, 2025, 11:40 PM UTC

Affected components

Costing, Billing, Demand and TBM StudioPlanningApptio BIDatalinkBenchmarkingAutomated Data Management

Update timeline

  1. investigating Nov 25, 2025, 11:40 PM UTC

    We are currently investigating login and page load failures.

  2. investigating Nov 26, 2025, 12:03 AM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 26, 2025, 12:08 AM UTC

    We are continuing to investigate this issue.

  4. monitoring Nov 26, 2025, 12:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 26, 2025, 12:57 AM UTC

    This incident has been resolved.

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