IBM Apptio incident

Datalink Connections Fail While Uploading to Destination

Resolved after 18 hours 16 minutes, affecting Datalink, on January 29, 2026.

monitoring Jan 30, 2026, 07:40 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 29, 2026, 10:54 PM UTC
Resolved
Jan 30, 2026, 05:11 PM UTC
Duration
18h 16m
Detected by Pingoru
Jan 29, 2026, 10:54 PM UTC

Affected components

Datalink

Update timeline

  1. investigating Jan 29, 2026, 10:54 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 30, 2026, 02:02 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jan 30, 2026, 06:13 AM UTC

    Our engineering team is actively investigating the issue further.

  4. identified Jan 30, 2026, 07:19 AM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Jan 30, 2026, 07:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jan 30, 2026, 05:11 PM UTC

    This incident has been resolved.

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