IBM Apptio incident

Customer may receive 404 error message while accessing TBM Studio/Planning

Resolved after 1 hour 36 minutes, affecting Costing, Billing, Demand, and TBM Studio and Costing, Billing, Demand and TBM Studio and 1 more, on February 11, 2026.

monitoring Feb 11, 2026, 01:00 PM UTC

A fix has been implemented, and we are monitoring the result. Customers are requested to clear their browser cache if they still encounter the issue.

Started
Feb 11, 2026, 12:39 PM UTC
Resolved
Feb 11, 2026, 02:16 PM UTC
Duration
1h 36m
Detected by Pingoru
Feb 11, 2026, 12:39 PM UTC

Affected components

Costing, Billing, Demand, and TBM StudioCosting, Billing, Demand and TBM StudioPlanningPlanning

Update timeline

  1. investigating Feb 11, 2026, 12:39 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 11, 2026, 01:00 PM UTC

    A fix has been implemented, and we are monitoring the result. Customers are requested to clear their browser cache if they still encounter the issue.

  3. resolved Feb 11, 2026, 02:16 PM UTC

    This incident has been resolved.

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