IBM Apptio incident
All Regions: Unable to access Development in TBM Studio
Resolved after 4 hours 32 minutes, affecting Costing, Billing, Demand and TBM Studio and Costing, Billing, Demand, and TBM Studio and 1 more, on March 17, 2026.
We have deployed a fix for this issue across all regions, and access to the Development environment in TBM Studio should now be functioning normally. If you continue to experience any related issues, please don’t hesitate to open a support case so we can assist further.
Affected components
Update timeline
- investigating Mar 17, 2026, 01:52 PM UTC
We are observing an issue with users unable to access the Development environment in TBM Studio. Users may observe a grey loading screen when first attempting to access Development. Users who encounter this behavior may be able to mitigate the issue by refreshing their browser.
- investigating Mar 17, 2026, 02:15 PM UTC
We continue to investigate the issue affecting Development access in TBM Studio. Users who encounter a loading or grey screen when accessing Development may be able to mitigate the issue by refreshing their browser.
- identified Mar 17, 2026, 04:32 PM UTC
We’ve identified the cause of the issue and are working on a fix. Some users may still experience problems during this time. If you’re affected, please try refreshing your browser.
- resolved Mar 17, 2026, 06:25 PM UTC
We have deployed a fix for this issue across all regions, and access to the Development environment in TBM Studio should now be functioning normally. If you continue to experience any related issues, please don’t hesitate to open a support case so we can assist further.
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