IBM Apptio incident

US Region: Planning intermittently slow to load

Resolved after 2 hours 8 minutes, affecting Planning, on March 18, 2026.

resolved Mar 18, 2026, 07:49 PM UTC

Performance has stabilized, and we have not observed any further issues. This incident is now being closed as resolved.

Started
Mar 18, 2026, 05:41 PM UTC
Resolved
Mar 18, 2026, 07:49 PM UTC
Duration
2h 8m
Detected by Pingoru
Mar 18, 2026, 05:41 PM UTC

Affected components

Planning

Update timeline

  1. investigating Mar 18, 2026, 05:41 PM UTC

    We are currently investigating reports of slow performance impacting the Planning application for customers in the US region. Our engineering teams are actively working to identify the issue and restore normal performance as quickly as possible.

  2. monitoring Mar 18, 2026, 06:08 PM UTC

    We have mitigated this issue and are currently monitoring the performance.

  3. resolved Mar 18, 2026, 07:49 PM UTC

    Performance has stabilized, and we have not observed any further issues. This incident is now being closed as resolved.

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