IBM Apptio incident

Customer using Cloudability CT Datalink will see errors on June 2026 Datalink runs of the Cloudability connector

Resolved after 1 day 1 hour, affecting Datalink and Datalink and 1 more, on June 3, 2026.

monitoring Jun 04, 2026, 12:13 PM UTC

We are continuing to monitor for any further issues.

Started
Jun 03, 2026, 02:53 PM UTC
Resolved
Jun 04, 2026, 04:00 PM UTC
Duration
1d 1h
Detected by Pingoru
Jun 03, 2026, 02:53 PM UTC

Affected components

DatalinkDatalinkDatalinkDatalinkDatalinkDatalinkDatalinkDatalinkDatalinkDatalink (Classic)

Update timeline

  1. investigating Jun 03, 2026, 02:53 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 03, 2026, 03:13 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 03, 2026, 07:56 PM UTC

    Our team has successfully identified the root cause of the issue you reported, and we are currently testing a fix in our environment to confirm it fully resolves the problem. We'll keep you updated on full deployment into production environments.

  4. monitoring Jun 03, 2026, 10:55 PM UTC

    We are currently deploying a fix to production environments.

  5. monitoring Jun 04, 2026, 12:13 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jun 04, 2026, 04:00 PM UTC

    This incident has been resolved.

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