IBM Apptio incident

Any runs of Cloudability Datalink connectors are resulting in inaccurate reporting of Account IDs/Names at present in CT

Resolved after 2 days 21 hours, affecting Costing, Billing, Demand and TBM Studio and Costing, Billing, Demand, and TBM Studio and 1 more, on June 5, 2026.

monitoring Jun 06, 2026, 05:14 PM UTC

A fix has been implemented and data reprocessing is in progress. Re-running the Cloud Connector and verifying in TBM studio will result in the fix.

Started
Jun 05, 2026, 04:25 PM UTC
Resolved
Jun 08, 2026, 02:24 PM UTC
Duration
2d 21h
Detected by Pingoru
Jun 05, 2026, 04:25 PM UTC

Affected components

Costing, Billing, Demand and TBM StudioCosting, Billing, Demand, and TBM StudioCosting, Billing, Demand, and TBM StudioCosting, Billing, Demand and TBM StudioCosting, Billing, Demand and TBM StudioCosting, Billing, Demand and TBM StudioCosting, Billing, Demand and TBM StudioCosting, Billing, Demand and TBM StudioDatalinkDatalink

Update timeline

  1. investigating Jun 05, 2026, 04:25 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 06, 2026, 05:14 PM UTC

    A fix has been implemented and data reprocessing is in progress. Re-running the Cloud Connector and verifying in TBM studio will result in the fix.

  3. resolved Jun 08, 2026, 02:24 PM UTC

    This incident has been resolved.

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