IBM Apptio incident

Datalink Connectors Stuck in Waiting or Running

Resolved after 1 hour 22 minutes, affecting Datalink and Datalink and 1 more, on July 29, 2026.

resolved Jul 29, 2026, 05:22 PM UTC

This issue has been resolved. The majority of connector runs have completed successfully. If you experience any failed connector runs, please rerun them.

Started
Jul 29, 2026, 04:00 PM UTC
Resolved
Jul 29, 2026, 05:22 PM UTC
Duration
1h 22m
Detected by Pingoru
Jul 29, 2026, 04:00 PM UTC

Affected components

DatalinkDatalinkDatalinkDatalinkDatalinkDatalinkDatalinkDatalink

Update timeline

  1. investigating Jul 29, 2026, 04:00 PM UTC

    We are experiencing a vendor issue that is preventing Datalink connectors from completing. Connectors may appear in a Waiting or Running state.

  2. monitoring Jul 29, 2026, 04:26 PM UTC

    Our vendor has taken corrective action and connectors are completing now. We are monitoring the status of the service.

  3. resolved Jul 29, 2026, 05:22 PM UTC

    This issue has been resolved. The majority of connector runs have completed successfully. If you experience any failed connector runs, please rerun them.

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