IBM Apptio incident

Slowness Experienced When Uploading an Excel File to a Table

Resolved after 3 hours 26 minutes, affecting Costing, Billing, Demand, and TBM Studio, on August 13, 2026.

monitoring Aug 13, 2026, 04:16 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 13, 2026, 02:47 AM UTC
Resolved
Aug 13, 2026, 06:13 AM UTC
Duration
3h 26m
Detected by Pingoru
Aug 13, 2026, 02:47 AM UTC

Affected components

Costing, Billing, Demand, and TBM Studio

Update timeline

  1. investigating Aug 13, 2026, 02:47 AM UTC

    We are currently investigating this issue.

  2. monitoring Aug 13, 2026, 04:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 13, 2026, 06:13 AM UTC

    This incident has been resolved.

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