Hypercare incident

[CA & US Region] Login flow is not functioning as expected

Minor Resolved View vendor source →

Hypercare experienced a minor incident on June 5, 2024 affecting Login and Single Sign On (Canadian Region) and Login and Single Sign On (U.S. Region), lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2024, 04:16 PM UTC
Resolved
Jun 05, 2024, 04:53 PM UTC
Duration
37m
Detected by Pingoru
Jun 05, 2024, 04:16 PM UTC

Affected components

Login and Single Sign On (Canadian Region)Login and Single Sign On (U.S. Region)

Update timeline

  1. investigating Jun 05, 2024, 04:16 PM UTC

    Login flow is not functioning as expected. The engineering team is investigating on this issue.

  2. identified Jun 05, 2024, 04:20 PM UTC

    The issue has been identified and we're working on a fix.

  3. resolved Jun 05, 2024, 04:53 PM UTC

    The issue has been resolved.