Hypercare incident
[US] Service interruption to Hypercare services
Affected components
Login and Single Sign On (U.S. Region)Virtual Pager (U.S. Region)Messaging (U.S. Region)Notifications and Real-Time Syncing (U.S. Region)File Attachments (U.S. Region)Viewing Who is On-Call (U.S. Region)Code Teams (U.S. Region)Self-serve Scheduling (U.S. Region)Administration and Scheduling (U.S. Region)API & Integrations (U.S. Region)
Update timeline
- identified May 03, 2026, 03:03 AM UTC
A service interruption has been identified impacting real time notifications to the Hypercare platform. This issue is caused by maintenance work from Hypercare's cloud services provider. An update is expected in the next 10 minutes.
- monitoring May 03, 2026, 03:06 AM UTC
Services are restored and we are continuing to monitor.
- resolved May 03, 2026, 03:27 AM UTC
This incident has been resolved.
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