Affected components
Login and Single Sign On (Canadian Region)Messaging (Canadian Region)Notifications and Real-Time Syncing (Canadian Region)File Attachments (Canadian Region)Viewing Who is On-Call (Canadian Region)Code Teams (Canadian Region)Self-serve Scheduling (Canadian Region)Virtual Pager (Canadian Region)
Update timeline
- monitoring Apr 20, 2026, 11:04 PM UTC
We are monitoring intermittent slowdown / latency in the Hypercare platform on both web and mobile platforms.
- investigating Apr 20, 2026, 11:09 PM UTC
We are investigating the root cause of intermittent slowdowns / latency interrupting Hypercare services.
- resolved Apr 21, 2026, 12:27 AM UTC
This incident has been resolved.
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