Hypercare incident

[US and Canada] Virtual pagers with custom audio handling files are not operating

Resolved on July 8, 2026, affecting Hypercare service.

resolved Jul 08, 2026, 08:07 PM UTC

Virtual paging services were restored to normal operations at 13:59 ET Impacted: Virtual Pager - US Region

Started
Jul 08, 2026, 08:07 PM UTC
Resolved
Jul 08, 2026, 08:07 PM UTC
Duration
–
Detected by Pingoru
Jul 08, 2026, 08:07 PM UTC

Affected components

Hypercare service

Update timeline

  1. resolved Jul 08, 2026, 08:07 PM UTC

    Virtual paging services were restored to normal operations at 13:59 ET Impacted: Virtual Pager - US Region

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