Hypercare incident

[CA & US Region] Android login flow is not functioning as expected

Resolved on July 8, 2026, affecting Hypercare service.

resolved Jul 08, 2026, 08:07 PM UTC

The fix is tested and released on Google Playstore. Users are strongly advised to update their app to the latest version 14.1.9 to ensure they can login to Hypercare. Impacted: Login and Single Sign On - US Region

Started
Jul 08, 2026, 08:07 PM UTC
Resolved
Jul 08, 2026, 08:07 PM UTC
Duration
–
Detected by Pingoru
Jul 08, 2026, 08:07 PM UTC

Affected components

Hypercare service

Update timeline

  1. resolved Jul 08, 2026, 08:07 PM UTC

    The fix is tested and released on Google Playstore. Users are strongly advised to update their app to the latest version 14.1.9 to ensure they can login to Hypercare. Impacted: Login and Single Sign On - US Region

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