Hypercare incident
[CA and US Region] Admin Portal - Department and Site User list not loading
Minor Vendor's status page →
Resolved on July 8, 2026, affecting Hypercare service.
This issue is now resolved. This was due to a recent update, which the engineering team has now resolved the issue on the update. We will continue to monitor to ensure this update does not have anymore side effects. Impacted: Administration and Scheduling - US Region
Affected components
Hypercare service
Update timeline
- resolved Jul 08, 2026, 08:07 PM UTC
This issue is now resolved. This was due to a recent update, which the engineering team has now resolved the issue on the update. We will continue to monitor to ensure this update does not have anymore side effects. Impacted: Administration and Scheduling - US Region
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