Hypercare incident

[All Regions] Inability to export the schedules into Excel Format

Resolved on July 8, 2026, affecting Hypercare service.

resolved Jul 08, 2026, 08:07 PM UTC

This issue is now fully resolved. Administrators can download and export the entire schedule. We apologize for this issue happening in the first place. Impacted: Administration and Scheduling - US Region

Started
Jul 08, 2026, 08:07 PM UTC
Resolved
Jul 08, 2026, 08:07 PM UTC
Duration
–
Detected by Pingoru
Jul 08, 2026, 08:07 PM UTC

Affected components

Hypercare service

Update timeline

  1. resolved Jul 08, 2026, 08:07 PM UTC

    This issue is now fully resolved. Administrators can download and export the entire schedule. We apologize for this issue happening in the first place. Impacted: Administration and Scheduling - US Region

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