Hypercare incident

Some users are reporting a slow connection to the admin portal. Support team is currently investigating the issue.

Resolved on July 8, 2026, affecting Hypercare service.

resolved Jul 08, 2026, 08:07 PM UTC

Upon performing various tests in our administration portal some Hypercare instances experienced degraded performance for a short period of time. We apologize for any impact this may have caused anyone affected. Thank you for your continued support and we will always continue to be transparent in situations like these.

Started
Jul 08, 2026, 08:07 PM UTC
Resolved
Jul 08, 2026, 08:07 PM UTC
Duration
–
Detected by Pingoru
Jul 08, 2026, 08:07 PM UTC

Affected components

Hypercare service

Update timeline

  1. resolved Jul 08, 2026, 08:07 PM UTC

    Upon performing various tests in our administration portal some Hypercare instances experienced degraded performance for a short period of time. We apologize for any impact this may have caused anyone affected. Thank you for your continued support and we will always continue to be transparent in situations like these.

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