Hypercare incident

Temporary failure of sending images

Resolved on July 8, 2026, affecting Hypercare service.

resolved Jul 08, 2026, 08:07 PM UTC

Roughly 6:45 pm EDT, users may have noticed a failure in sending picture messages. It was due to the lack of disk space from the logs created from our server. We realized the error by 6:50pm EDT, and addressed it by 7:10 PM EDT.

Started
Jul 08, 2026, 08:07 PM UTC
Resolved
Jul 08, 2026, 08:07 PM UTC
Duration
–
Detected by Pingoru
Jul 08, 2026, 08:07 PM UTC

Affected components

Hypercare service

Update timeline

  1. resolved Jul 08, 2026, 08:07 PM UTC

    Roughly 6:45 pm EDT, users may have noticed a failure in sending picture messages. It was due to the lack of disk space from the logs created from our server. We realized the error by 6:50pm EDT, and addressed it by 7:10 PM EDT.

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