Hume AI Outage History

Hume AI is up right now

Pingoru has recorded 27 incidents for Hume AI: 23 in the last 12 months and 2 in the last 90 days.

Source: status.hume.ai

27incidents recorded

23last 12 months

2last 90 days

8 hourstypical duration

Incidents per month

Share of hours with an open incident, any severity

Pingoru began tracking Hume AI in April 2026, so earlier months are not shown. Hover a bar for its value.

Show as a table

Month	Incidents	Hours with an open incident
April 2026	0	0 of 720 (0%)
May 2026	0	0 of 744 (0%)
June 2026	2	1 of 720 (0%)
July 2026	2	87 of 744 (12%)
August 2026	0	0 of 744 (0%)
September 2026	1	0 of 720 (0%)
October 2026	1	1 of 558 (0%)

Incidents, newest first

Minor October 12, 2026 Documentation pages down 44m Developer Docs

Started Oct 12, 2026, 05:16 PM UTC· resolved Oct 12, 2026, 06:00 PM UTC

identified Oct 12, 2026, 05:16 PM UTC

Our documentation pages are down because one of our providers, Fern, is having an outage.
resolved Oct 12, 2026, 06:00 PM UTC

Issue upstream appears to be fixed.

Read the full incident report →

Minor September 19, 2026 TTS is down 6m

Started Sep 19, 2026, 02:10 AM UTC· resolved Sep 19, 2026, 02:16 AM UTC

investigating Sep 19, 2026, 02:10 AM UTC

TTS is currently down. We have identified the issue and working on a fix.
investigating Sep 19, 2026, 02:15 AM UTC

TTS is back up. An underlying deployment issue prevented this service from starting correctly. The issue has been resolved.
resolved Sep 19, 2026, 02:16 AM UTC

The issue has been resolved.

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Minor July 24, 2026 EVI Issue 3d 8h

Started Jul 24, 2026, 01:29 PM UTC· resolved Jul 27, 2026, 09:54 PM UTC

identified Jul 24, 2026, 01:29 PM UTC

We're seeing increase error rates on EVI. We're investigating.
monitoring Jul 24, 2026, 04:08 PM UTC

Seeing chats recover. Monitoring over the next few hours
resolved Jul 27, 2026, 09:54 PM UTC

Issue was resolved.

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Minor July 11, 2026 EVI and TTS outage 6h 27m Payments, Developer Docs, Usage, hume.ai and 1 more

Started Jul 11, 2026, 10:47 AM UTC· resolved Jul 11, 2026, 05:14 PM UTC

investigating Jul 11, 2026, 10:47 AM UTC

EVI appears to be down in a majority of cases, and TTS also appears impacted.
resolved Jul 11, 2026, 05:14 PM UTC

Issue seems to be resolved. We mitigated the issue by increasing capacity and adjusting timeout/retry handling to improve reliability under load. Service health was confirmed once automated checks and live sessions were consistently succeeding.

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Minor June 8, 2026 API unavailable 28m

Started Jun 08, 2026, 10:40 PM UTC· resolved Jun 08, 2026, 11:09 PM UTC

identified Jun 08, 2026, 10:40 PM UTC

We identified an issue with a third-party integration and are actively working with them to remedy the issue.
resolved Jun 08, 2026, 11:09 PM UTC

Integration issue has been fixed.

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Minor June 8, 2026 APIs unavailable 1h 4m Payments, Developer Docs, Usage, hume.ai and 1 more

Started Jun 08, 2026, 10:05 PM UTC· resolved Jun 08, 2026, 11:09 PM UTC

investigating Jun 08, 2026, 10:05 PM UTC

A third-party integration experienced issues, leading to failures and timeouts in our APIs.
resolved Jun 08, 2026, 11:09 PM UTC

We worked with the third-party provider to resolve the integration issue, restoring API availability.

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Minor February 15, 2026 High Error Rates on EVI and TTS 29m

Started Feb 15, 2026, 11:26 PM UTC· resolved Feb 15, 2026, 11:56 PM UTC

investigating Feb 15, 2026, 11:26 PM UTC

Seeing high error rates on TTS and EVI, seemingly due to an upstream inference provider. We are actively investigating.
monitoring Feb 15, 2026, 11:53 PM UTC

Service has fully recovered. The engineering team is continuing to monitor.
resolved Feb 15, 2026, 11:56 PM UTC

Issue was resolved

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Minor February 11, 2026 EVI timeouts and disconnects 1d

Started Feb 11, 2026, 09:05 PM UTC· resolved Feb 12, 2026, 09:31 PM UTC

identified Feb 11, 2026, 09:05 PM UTC

Certain voices are requiring data to be backfilled, which is causing excessive load on the system. A fix is currently in the works.
monitoring Feb 12, 2026, 06:22 PM UTC

A fix has been deployed. We're monitoring to make sure it's working as intended.
resolved Feb 12, 2026, 09:31 PM UTC

Everything is operating normally again. Monitoring will continue throughout the day.

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Minor February 9, 2026 EVI Multilingual Transcription down 17h 3m

Started Feb 09, 2026, 02:17 AM UTC· resolved Feb 09, 2026, 07:21 PM UTC

investigating Feb 09, 2026, 02:17 AM UTC

Multilingual transcription for EVI is currently down. Root cause is being investigated.
resolved Feb 09, 2026, 07:21 PM UTC

Multilingual transcription has been re-enabled. Service fully restored.

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Minor February 8, 2026 Experiencing EVI timeouts 1h 28m

Started Feb 08, 2026, 07:41 PM UTC· resolved Feb 08, 2026, 09:10 PM UTC

investigating Feb 08, 2026, 07:41 PM UTC

Our Speech-To-Speech API is currently experiencing timeouts, resulting in failed calls. Other services appear to be unaffected.
resolved Feb 08, 2026, 09:10 PM UTC

An API key had expired and has been rotated. EVI appears functional again.

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Major January 28, 2026 EVI and TTS API Issues 7m

Started Jan 28, 2026, 04:19 PM UTC· resolved Jan 28, 2026, 04:27 PM UTC

No vendor updates were posted for this incident.

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Minor November 25, 2025 Degraded performance for TTS-related products on the website –

Started Nov 25, 2025, 04:47 PM UTC· resolved Nov 25, 2025, 04:47 PM UTC

No vendor updates were posted for this incident.

Read the full incident report →

Critical November 18, 2025 Service outage for web applications –

Started Nov 18, 2025, 02:39 PM UTC· resolved Nov 18, 2025, 02:39 PM UTC

No vendor updates were posted for this incident.