Update timeline
- investigating Feb 09, 2026, 02:17 AM UTC
Status: Investigating Multilingual transcription for EVI is currently down. Root cause is being investigated. Affected components Empathic Voice Interface API (EVI) (Degraded performance) app.hume.ai (formerly platform.hume.ai) (Degraded performance)
- resolved Feb 09, 2026, 07:21 PM UTC
Status: Resolved Multilingual transcription has been re-enabled. Service fully restored. Affected components app.hume.ai (formerly platform.hume.ai) (Operational) Empathic Voice Interface API (EVI) (Operational)
Looking to track Hume AI downtime and outages?
Pingoru polls Hume AI's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Hume AI reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Hume AI alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
Start monitoring Hume AI for free
5 free monitors · No credit card required