Hume AI experienced a minor incident on February 9, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Feb 09, 2026, 02:17 AM UTC
Status: Investigating Multilingual transcription for EVI is currently down. Root cause is being investigated. Affected components Empathic Voice Interface API (EVI) (Degraded performance) app.hume.ai (formerly platform.hume.ai) (Degraded performance)
- resolved Feb 09, 2026, 07:21 PM UTC
Status: Resolved Multilingual transcription has been re-enabled. Service fully restored. Affected components app.hume.ai (formerly platform.hume.ai) (Operational) Empathic Voice Interface API (EVI) (Operational)