Hume AI experienced a minor incident on February 8, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Feb 08, 2026, 07:41 PM UTC
Status: Investigating Our Speech-To-Speech API is currently experiencing timeouts, resulting in failed calls. Other services appear to be unaffected. Affected components app.hume.ai (formerly platform.hume.ai) (Degraded performance) Empathic Voice Interface API (EVI) (Partial outage)
- resolved Feb 08, 2026, 09:10 PM UTC
Status: Resolved An API key had expired and has been rotated. EVI appears functional again. Affected components Empathic Voice Interface API (EVI) (Operational) app.hume.ai (formerly platform.hume.ai) (Operational)