Hume AI incident

EVI timeouts and disconnects

Resolved after 1 day, on February 11, 2026.

resolved Feb 12, 2026, 09:31 PM UTC

Everything is operating normally again. Monitoring will continue throughout the day.

Started
Feb 11, 2026, 09:05 PM UTC
Resolved
Feb 12, 2026, 09:31 PM UTC
Duration
1d
Detected by Pingoru
Feb 11, 2026, 09:05 PM UTC

Update timeline

  1. identified Feb 11, 2026, 09:05 PM UTC

    Certain voices are requiring data to be backfilled, which is causing excessive load on the system. A fix is currently in the works.

  2. monitoring Feb 12, 2026, 06:22 PM UTC

    A fix has been deployed. We're monitoring to make sure it's working as intended.

  3. resolved Feb 12, 2026, 09:31 PM UTC

    Everything is operating normally again. Monitoring will continue throughout the day.

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