Hume AI experienced a minor incident on February 15, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Feb 15, 2026, 11:26 PM UTC
Status: Investigating Seeing high error rates on TTS and EVI, seemingly due to an upstream inference provider. We are actively investigating. Affected components Text-to-speech API (TTS) (Partial outage) Empathic Voice Interface API (EVI) (Partial outage)
- monitoring Feb 15, 2026, 11:53 PM UTC
Status: Monitoring Service has fully recovered. The engineering team is continuing to monitor. Affected components Empathic Voice Interface API (EVI) (Operational) Text-to-speech API (TTS) (Operational)
- resolved Feb 15, 2026, 11:56 PM UTC
Status: Resolved Issue was resolved Affected components Empathic Voice Interface API (EVI) (Operational) Text-to-speech API (TTS) (Operational)