Resolved after 3 days 8 hours, on July 24, 2026.
Seeing chats recover. Monitoring over the next few hours
Update timeline
- identified Jul 24, 2026, 01:29 PM UTC
We're seeing increase error rates on EVI. We're investigating.
- monitoring Jul 24, 2026, 04:08 PM UTC
Seeing chats recover. Monitoring over the next few hours
- resolved Jul 27, 2026, 09:54 PM UTC
Issue was resolved.
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