HUIT incident

Wireless Network: New SecureW2 Registrations

Resolved after 5 hours 28 minutes, affecting Wireless Networking, on October 21, 2026.

resolved Oct 21, 2026, 10:42 PM UTC

The issue affecting new device registration for the Harvard Secure and Eduroam networks has been resolved. If you are still unable to register your device, please contact the HUIT Service Desk at 617-495-7777 or [email protected].

Started
Oct 21, 2026, 05:14 PM UTC
Resolved
Oct 21, 2026, 10:42 PM UTC
Duration
5h 28m
Detected by Pingoru
Oct 21, 2026, 05:14 PM UTC

Affected components

Wireless Networking

Update timeline

  1. investigating Oct 21, 2026, 05:14 PM UTC

    We are investigating an issue with new SecureW2 registrations for the Harvard Secure and Eduroam networks.

  2. identified Oct 21, 2026, 06:08 PM UTC

    New device registration for the Harvard Secure and eduroam wireless networks is currently unavailable due to a SecureW2 outage. Devices already registered on these networks are unaffected. For more information, please visit status.securew2.com

  3. resolved Oct 21, 2026, 10:42 PM UTC

    The issue affecting new device registration for the Harvard Secure and Eduroam networks has been resolved. If you are still unable to register your device, please contact the HUIT Service Desk at 617-495-7777 or [email protected].

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