HubSpot Outage History
HubSpot is up right nowPingoru has recorded 56 incidents for HubSpot: 54 in the last 12 months and 12 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 11 | 28 of 720 (4%) |
| May 2026 | 3 | 30 of 744 (4%) |
| June 2026 | 4 | 5 of 720 (1%) |
| July 2026 | 5 | 176 of 744 (24%) |
| August 2026 | 3 | 5 of 744 (1%) |
| September 2026 | 5 | 10 of 720 (1%) |
| October 2026 | 3 | 5 of 520 (1%) |
Incidents, newest first
Notice October 22, 2026 Update on PHP security vulnerability 1h 53m
Started Oct 22, 2026, 01:38 AM UTC· resolved Oct 22, 2026, 03:31 AM UTC
- investigating Oct 22, 2026, 01:38 AM UTC
We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.
- monitoring Oct 22, 2026, 02:00 AM UTC
HubSpot is aware of the recently disclosed PHP security vulnerability. PHP isn't part of HubSpot's infrastructure, and we are not aware of any impact to our platform or customers. We will continue to watch the situation and provide an update if our assessment changes.
- resolved Oct 22, 2026, 03:31 AM UTC
HubSpot is aware of the recently disclosed PHP security vulnerability. PHP isn't part of HubSpot's infrastructure, and we are not aware of any impact to our platform or customers. We will continue to watch the situation and provide an update if our assessment changes.
Notice October 8, 2026 Marketing email statistics are delayed 1h 35m Marketing Tools, Reports
Started Oct 08, 2026, 02:45 PM UTC· resolved Oct 08, 2026, 04:20 PM UTC
- investigating Oct 08, 2026, 02:45 PM UTC
We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.
- identified Oct 08, 2026, 02:52 PM UTC
Marketing email stats are delayed. The email performance page isn't showing up to date data for some customers in North America. Emails are still being delivered. We have identified an issue and are working on a solution. We will be back with an update within 3 hours. The information on this page reflects our understanding of the incident and impact at the time of the update.
- monitoring Oct 08, 2026, 03:46 PM UTC
We've addressed the issue that caused email statistics to be delayed in North America since 02:45 PM GMT+1 (UTC +01:00). We expect to start recovering from the delay in the next hours. We're monitoring the performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved Oct 08, 2026, 04:20 PM UTC
Between 02:45 PM GMT+1 (UTC +01:00) and 05:15 PM GMT+1 (UTC +01:00), all customers in North America experienced issues with marketing email statistics. This was caused by a delay in our event system. As of 05:15 PM GMT+1 (UTC +01:00), our marketing email statistics are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
Notice October 2, 2026 HubSpot is experiencing issues 1h 52m CRM, Marketing Tools, Chat & Automation
Started Oct 02, 2026, 09:30 PM UTC· resolved Oct 02, 2026, 11:22 PM UTC
- identified Oct 02, 2026, 09:30 PM UTC
We estimate that we will restore service in the next several hours. We are mitigating impact from a server impairment which we believe is caused by a bad production configuration change. We are reverting the change. We will be back with an update within 15 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.
- identified Oct 02, 2026, 09:44 PM UTC
We estimate that we will restore service in the next several hours. We are mitigating impact from a server impairment which we believe is caused by a bad production configuration change. We are reverting the change. We will be back with an update within 15 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.
- identified Oct 02, 2026, 09:58 PM UTC
We estimate that we will restore service in the next hour. We are mitigating impact from a server impairment which we believe is caused by a bad production configuration change. We are reverting the change. We will be back with an update within 30 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.
- identified Oct 02, 2026, 10:28 PM UTC
We estimate that we will restore service in the next half an hour. We are mitigating impact from a server impairment which we believe is caused by a bad production configuration change. We are reverting the change. We will be back with an update within 30 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.
- monitoring Oct 02, 2026, 11:03 PM UTC
We've addressed the issue that caused customer platform tools, marketing tools, sales tools to be partially unavailable in North America since 04:32 PM EDT (UTC -04:00). We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved Oct 02, 2026, 11:22 PM UTC
Between 04:32 PM EDT (UTC -04:00) and 07:21 PM EDT (UTC -04:00), some customers in North America experienced issues with customer platform tools, marketing tools, sales tools. This was caused by a bad production configuration change. As of 07:21 PM EDT (UTC -04:00), our customer platform tools, marketing tools, sales tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
Notice September 24, 2026 The Salesforce integration is unavailable for some customers 7h 18m Integrations
Started Sep 24, 2026, 02:08 PM UTC· resolved Sep 24, 2026, 09:26 PM UTC
- identified Sep 24, 2026, 02:08 PM UTC
We have identified an issue with our Salesforce integration. Some customers may find that their integration has been unexpectedly disconnected and is temporarily unavailable in the App Marketplace. We're actively investigating the cause and working to restore full functionality.
- identified Sep 24, 2026, 03:05 PM UTC
We have identified the issue with our Salesforce integration causing it to be unavailable for some customers since 9:26AM EST today. We're addressing the cause of this issue and expect all data to refresh once back online. We will be back with an update within 1 hour.
- identified Sep 24, 2026, 03:46 PM UTC
We have identified the issue with our Salesforce integration. We are continuing to work on addressing the cause and restore full functionality. We will be back with an update within 30 minutes.
- identified Sep 24, 2026, 05:05 PM UTC
We have identified the issue with our Salesforce integration. We are continuing to work on restoring full functionality.
- identified Sep 24, 2026, 08:07 PM UTC
We have identified the issue with our Salesforce integration. We continue working to restore full functionality. We will be back with an update within an hour. The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved Sep 24, 2026, 09:26 PM UTC
Between 09:26 AM EDT (UTC -04:00) and 05:21 PM EDT, some customers in North America, Europe, the Asian Pacific experienced issues with our Salesforce integration. This was caused by a bad system configuration change. As of 05:21 PM EDT, our systems are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
Notice September 23, 2026 Some HubSpot tools may be unavailable for some users 12m
Started Sep 23, 2026, 03:05 PM UTC· resolved Sep 23, 2026, 03:17 PM UTC
- investigating Sep 23, 2026, 03:05 PM UTC
We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.
- resolved Sep 23, 2026, 03:17 PM UTC
Between 10:37 AM EDT (UTC -04:00) and 10:53 AM EDT (UTC -04:00), many customers in all affected regions experienced issues with sales tools. This was caused by a server impairment. As of 10:53 AM EDT (UTC -04:00), our sales tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
Notice September 4, 2026 HubSpot is experiencing issues in the EU 1h 19m Reports
Started Sep 04, 2026, 08:24 AM UTC· resolved Sep 04, 2026, 09:44 AM UTC
- identified Sep 04, 2026, 08:24 AM UTC
HubSpot's reporting service and dashboards are unable to access some data in the EU. We will be back with an update within 30 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.
- monitoring Sep 04, 2026, 09:14 AM UTC
Snowflake's outage has been resolved and our reporting and dashboards are now functioning correctly. We're continuing to monitor the situation to ensure it remains stable.
- resolved Sep 04, 2026, 09:44 AM UTC
We're satisfied that the Snowflake outage has been resolved. All HubSpot's reporting and dashboards are working as expected.
Notice August 21, 2026 Some Workflow actions may currently be delayed. 2h 29m
Started Aug 21, 2026, 09:57 AM UTC· resolved Aug 21, 2026, 12:27 PM UTC
- investigating Aug 21, 2026, 09:57 AM UTC
Some Workflow actions have been delayed in North America since 08:45 AM GMT+1 (UTC +01:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 15 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.
- investigating Aug 21, 2026, 10:12 AM UTC
Some Workflow actions have been delayed in accounts hosted in North America since 08:45 AM GMT+1 (UTC +01:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 30 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.
- investigating Aug 21, 2026, 10:48 AM UTC
Some Workflow Actions have been delayed in accounts hosted in North America since 08:45 AM GMT+1 (UTC +01:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 30 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.
- identified Aug 21, 2026, 11:26 AM UTC
We have Identified the root cause leading to some workflow actions being delayed in accounts hosted in North America since 08:45 AM GMT+1 (UTC +01:00). We are scaling the system to mitigate impact and engineers are working diligently to resolve the issue and process all delayed actions. We will be back with an update within 30 minutes.
- monitoring Aug 21, 2026, 12:09 PM UTC
We've addressed the issue that caused some workflow actions to be delayed in accounts hosted in North America since 08:45 AM GMT+1 (UTC +01:00). We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved Aug 21, 2026, 12:27 PM UTC
Between 08:45 AM GMT+1 (UTC +01:00) and 02:30 PM GMT+1 (UTC +01:00), some customers in North America experienced issues with workflow actions. This was caused by a data integrity issue. As of 02:30 PM GMT+1 (UTC +01:00), our workflow actions are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
Notice July 28, 2026 Event ingestion and retrieval delays for some North America customers 1h 59m Chat & Automation
Started Jul 28, 2026, 05:41 PM UTC· resolved Jul 28, 2026, 07:40 PM UTC
- monitoring Jul 28, 2026, 05:41 PM UTC
We’ve addressed the issue that caused event ingestion and retrieval delays for some customers in North America since 7:41 AM PDT (UTC -07:00). Real-time processing has resumed, and all queued events are now persisted and published. Some downstream tools, including Automation/Workflow, may take a little more time to fully reflect the recovered state. We’re continuing to monitor stability closely. The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved Jul 28, 2026, 07:40 PM UTC
Between 07:41 AM PDT (UTC -07:00) and 12:37 PM PDT (UTC -07:00), some customers in North America experienced event ingestion and retrieval delays affecting Segments, Workflows, Timeline Events, and Report processing. This was caused by an underlying database infrastructure issue that increased read and write latency. As of 12:37 PM PDT (UTC -07:00), our affected tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.
Notice July 14, 2026 Performance Degradation (Latin America Region) –
Started Jul 14, 2026, 04:42 PM UTC· resolved Jul 14, 2026, 04:42 PM UTC
- resolved Jul 14, 2026, 04:42 PM UTC
We have resolved a performance issue that was causing elevated latency for some users in Latin American regions between July 3rd and July 14th, 2026. Our infrastructure team identified the root cause and the network routing configuration has been corrected. Traffic has been restored to the optimal path and performance has returned to expected levels. We sincerely apologize for the inconvenience and thank you for your patience.
Notice July 14, 2026 Content previews are unavailable for some customers in North America 7d 1h Marketing Tools, Website
Started Jul 14, 2026, 04:31 PM UTC· resolved Jul 21, 2026, 05:50 PM UTC
- identified Jul 14, 2026, 04:31 PM UTC
Content previews are not loading for some customers in North America. This issue is limited to customers with certain internet providers. We are working with those third-party providers to fix the issue. As a workaround, we recommend: - Using a different Wi-Fi or internet connection (e.g. mobile hotspot) - Checking your internet service provider security settings or contacting your internet service provider to unblock hubspotpreview-na2.com The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved Jul 21, 2026, 05:50 PM UTC
Some customers in North America experienced issues with Content previews. This was caused by hubspotpreview-na2.com being blocked by some internet providers. As of 06:40 PM GMT+1 (UTC +01:00), our preview domain is loading correctly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
Notice June 25, 2026 HubSpot is unavailable for some customers 8m
Started Jun 25, 2026, 02:11 PM UTC· resolved Jun 25, 2026, 02:19 PM UTC
- identified Jun 25, 2026, 02:11 PM UTC
We've identified the issue that's caused brah to be unavailable since 10:10 AM EDT (UTC -04:00) on Jun 25, 2026. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America and Asia Pacific are currently impacted. We will be back with an update within 30 minutes.
- resolved Jun 25, 2026, 02:19 PM UTC
Between 10:10 AM (UTC -04:00) and 10:15 AM, a status page was open to indicate issues with HubSpot, but no services were impaired. HubSpot is working properly and the incorrect status page will be removed. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
Notice June 12, 2026 Meta service integrations including WhatsApp, Facebook, Instagram and Ads are unavailable for most customers 4h 4m Marketing Tools, Chat & Automation, Integrations
Started Jun 12, 2026, 02:32 PM UTC· resolved Jun 12, 2026, 06:36 PM UTC
- investigating Jun 12, 2026, 02:32 PM UTC
We are investigating an issue impacting sending WhatsApp messages through HubSpot’s integrations. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.
- investigating Jun 12, 2026, 02:44 PM UTC
Meta service integrations including WhatsApp, Facebook, Instagram and Ads have been impaired since 04:05 PM (UTC +02:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 1h. The information on this page reflects our understanding of the incident and impact at the time of the update.
- investigating Jun 12, 2026, 02:50 PM UTC
Meta service integrations including WhatsApp, Facebook, Instagram and Ads have been impaired since 04:05 PM (UTC +02:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 1h. The information on this page reflects our understanding of the incident and impact at the time of the update.
- identified Jun 12, 2026, 03:19 PM UTC
We have identified the cause of impaired service integrations, including WhatsApp, Facebook, Instagram, and Ads, since 4:05 PM UTC+02:00 due to disruptions to Meta services. We are monitoring Meta's recovery closely and will confirm once all integrations are functioning normally. You can follow the issue here: https://metastatus.com/ We will be back with an update within 1 hour. The information on this page reflects our understanding of the incident and impact at the time of the update.
- identified Jun 12, 2026, 04:19 PM UTC
We have identified the cause of impaired service integrations, including WhatsApp, Facebook, Instagram, and Ads, since 4:05 PM UTC+02:00 due to disruptions to Meta services. We are monitoring Meta's recovery closely and will confirm once all integrations are functioning normally. You can follow the issue here: https://metastatus.com/ We will be back with an update within 2 hours. The information on this page reflects our understanding of the incident and impact at the time of the update.
- monitoring Jun 12, 2026, 05:20 PM UTC
We are monitoring recovery of service integrations, including WhatsApp, Facebook, Instagram, and Ads, after disruptions to Meta services caused impairment since 4:05 PM UTC+02:00. Meta services appear to be recovering, and we are verifying that all integrations are functioning normally. You can follow the issue here: https://metastatus.com/ We will be back with an update within 1 hour. The information on this page reflects our understanding of the incident and impact at the time of the update.
- monitoring Jun 12, 2026, 05:49 PM UTC
Most Meta service integrations, including WhatsApp, Facebook, Instagram, and Ads, have recovered. The disruption started at 4:05 PM UTC+02:00 due to issues with Meta services. But, connecting a new phone number to HubSpot and some Coexistence messages are still disrupted. We are monitoring Meta's recovery for these remaining issues. You can follow the issue here: https://metastatus.com/ We will be back with an update within 1 hour. The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved Jun 12, 2026, 06:36 PM UTC
Between 04:05 PM (UTC +02:00) and 08:35 PM (UTC +02:00), all customers in all affected regions experienced issues with Meta service integrations including WhatsApp, Facebook, Instagram and Ads. This was caused by disruptions to Meta services. As of 08:35 PM (UTC +02:00), our Meta service integrations including WhatsApp, Facebook, Instagram and Ads are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
Notice May 12, 2026 HubSpot may be unavailable for some users 58m
Started May 12, 2026, 01:57 PM UTC· resolved May 12, 2026, 02:55 PM UTC
- investigating May 12, 2026, 01:57 PM UTC
We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.
- resolved May 12, 2026, 02:55 PM UTC
Between 02:47 PM (UTC +01:00) and 03:15 PM (UTC +01:00), some customers in all affected regions experienced issues with all impaired tools. This was caused by a database impairment. As of 03:15 PM (UTC +01:00), our all impaired tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
Notice May 8, 2026 HubSpot is experiencing a regional degradation causing issues with loading related to an AWS outage 1h 37m
Started May 08, 2026, 01:36 AM UTC· resolved May 08, 2026, 03:14 AM UTC
- identified May 08, 2026, 01:36 AM UTC
We are experiencing degradation in portals in the U.S. which we believe is related to AWS outage. We are working with AWS to resolve the issue. We will be back with an update within 30 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.
- identified May 08, 2026, 02:07 AM UTC
We are experiencing degradation in portals in the U.S. which is related to AWS outage. We are working with AWS on the full resolution. We will be back with an update within 30 minutes The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved May 08, 2026, 03:14 AM UTC
Between 05:23 PM (UTC -07:00) and 07:56 PM (UTC -07:00), HubSpot experienced degradation in portals in the U.S. . This was related to an AWS outage. HubSpot is now working properly and the incident has been resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update
Notice May 1, 2026 Intermittent DMARC failures for messages to Microsoft-hosted inboxes 1d 3h
Started May 01, 2026, 03:52 PM UTC· resolved May 02, 2026, 07:31 PM UTC
- monitoring May 01, 2026, 03:52 PM UTC
In April, some customers may have experienced intermittent DMARC failures on messages to Microsoft-hosted inboxes. Impact was most visible for senders with a DMARC policy of p=reject or p=quarantine. The root cause was related to how certain email headers were being handled. We have implemented a fix and will continue to monitor closely. While there may still be some residual impact to messages as outstanding retries and queue delays clear over the next ~72 hours, we expect impact to remain limited.
- monitoring May 01, 2026, 04:34 PM UTC
In April, some customers may have experienced intermittent DMARC failures on messages to Microsoft-hosted inboxes. Impact was most visible for senders with a DMARC policy of p=reject or p=quarantine. The root cause was related to how certain email headers were being handled. We have implemented a fix and will continue to monitor closely. While there may still be some residual impact to messages with elongated headers and as outstanding retries and queue delays clear over the next ~72 hours, we expect impact to remain limited.
- resolved May 02, 2026, 07:31 PM UTC
HubSpot has continued to monitor the fix and believe we have addressed the underlying issue. Some messages deployed before May 1, 5 pm EDT may still experience delayed deliveries or failures over the next ~48 hours as retries and queues fully clear.
Notice April 30, 2026 Workflows Outage 44m
Started Apr 30, 2026, 01:59 PM UTC· resolved Apr 30, 2026, 02:44 PM UTC
- investigating Apr 30, 2026, 01:59 PM UTC
We are investigating an issue impacting Workflows. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved Apr 30, 2026, 02:44 PM UTC
Between 9:45 AM EDT (UTC -04:00) on Apr 30, 2026 and 10:30 AM EDT (UTC -04:00) on Apr 30, 2026, some customers experienced errors when creating or updating workflows. The root cause has been resolved, and no data was lost. We apologize for any inconvenience and appreciate your patience as we resolved the issue.
Notice April 29, 2026 HubSpot is experiencing issues publishing Instagram posts 19h 8m Marketing Tools
Started Apr 29, 2026, 08:02 PM UTC· resolved Apr 30, 2026, 03:10 PM UTC
- identified Apr 29, 2026, 08:02 PM UTC
We estimate that we will restore service in the next several days. We are mitigating impact from an issue with a third-party integration, and monitoring the situation closely. If you have trouble posting, please retry or post directly on Instagram. We will be back with an update within 6 hours. The information on this page reflects our understanding of the incident and impact at the time of the update.
- monitoring Apr 30, 2026, 02:15 AM UTC
We have mitigated an issue with publishing of some Instagram posts since April 23. We're monitoring performance closely to make sure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved Apr 30, 2026, 03:10 PM UTC
Between April 23 and April 29, some customers in experienced issues with publishing Instagram posts. This was caused by an integration issue. As of April 29 6:17 PM, our social publishing tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
Notice April 21, 2026 Some automation and workflow actions are delayed 4h 12m CRM, Marketing Tools, Chat & Automation
Started Apr 21, 2026, 03:25 PM UTC· resolved Apr 21, 2026, 07:37 PM UTC
- monitoring Apr 21, 2026, 03:25 PM UTC
We've addressed the issue that caused workflow execution delays in North America since 08:57 AM EST. We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.
- monitoring Apr 21, 2026, 06:33 PM UTC
We've addressed the issue that caused workflows and automation to be delayed in North America since 09:22 AM EST. We're monitoring performance closely to ensure the tools recover properly. Some email workflow actions continue to be delayed up to 6 hours. The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved Apr 21, 2026, 07:37 PM UTC
Between 08:57 AM EST and 3:34 PM EST some customers in North America experienced issues with workflow and automation delays. This was caused by an issue processing a small subset of actions causing a backlog in the processing. As of 3:34 PM EST, our systems are working properly and the incident has been fully resolved. We are continuing to monitor for further impact. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
Notice April 16, 2026 We are experiencing issues with quote generation from deal records. Users can still create quotes via the quotes page directly. 19m CRM, Sales Tools
Started Apr 16, 2026, 03:16 PM UTC· resolved Apr 16, 2026, 03:36 PM UTC
- investigating Apr 16, 2026, 03:16 PM UTC
We are investigating an issue impacting sales tools. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.
- identified Apr 16, 2026, 03:31 PM UTC
We have identified an issue impacting quote generation from deal records. Users can still create quotes from the quote index page. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved Apr 16, 2026, 03:36 PM UTC
Between 10:56 AM (UTC -04:00) and 11:30 AM (UTC -04:00), many customers in all affected regions experienced issues with generating quotes from deal records. As of 11:30 AM (UTC -04:00), quote generation is working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
Notice April 9, 2026 Activities and Events features are currently impaired for some customers 2h 2m CRM, Reports
Started Apr 09, 2026, 02:50 PM UTC· resolved Apr 09, 2026, 04:53 PM UTC
- monitoring Apr 09, 2026, 02:50 PM UTC
We’ve identified the issue that is causing impairments in Activities and Events features beginning at 9:00 AM EDT (UTC -04:00) on Apr 9, 2026. We’re addressing the cause of this issue. Only customers hosted in North America are currently impacted. We will be back with an update within an hour.
- monitoring Apr 09, 2026, 03:53 PM UTC
We've addressed the issue that was causing Activity and Event feature impariment starting at 9:00 AM EDT (UTC -04:00) on Apr 9, 2026. We're monitoring the tools closely to ensure all processes recover properly. Only customers hosted in North America are currently impacted. We will be back with an update within an hour.
- resolved Apr 09, 2026, 04:53 PM UTC
Activity and Event features are no longer experiencing impairments. We've identified and addressed the cause of the delays that began at 9:00 AM EDT (UTC -04:00) on Apr 9, 2026 as a problem with a database configuration. The issue is now fully resolved.
Notice April 8, 2026 Activity and Event Reads Impaired – CRM, Sales Tools, Service Tools
Started Apr 08, 2026, 08:51 PM UTC· resolved Apr 08, 2026, 08:51 PM UTC
- resolved Apr 08, 2026, 08:51 PM UTC
Between 04:35 PM (UTC -04:00) and 04:50 PM (UTC -04:00), some customers in North America experienced issues with event processing delays. This was caused by a server impairment. As of 04:50 PM (UTC -04:00), event processing is working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
Notice April 8, 2026 "HubSpot Error: Unable to Create New Companies Due to Domain Entry Issue" – CRM, Sales Tools
Started Apr 08, 2026, 03:54 PM UTC· resolved Apr 08, 2026, 03:54 PM UTC
- resolved Apr 08, 2026, 03:54 PM UTC
Between 10:55 AM (UTC -04:00) and 11:28 PM (UTC -04:00), some customers in all affected regions experienced issues with company record creation. This was caused by bad deploy which has been rolled back. As of 11:28 PM (UTC -04:00), company record creation is working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
Notice April 7, 2026 High ingestion latency for UnifiedEvents 1h 23m
Started Apr 07, 2026, 03:24 PM UTC· resolved Apr 07, 2026, 04:48 PM UTC
- investigating Apr 07, 2026, 03:24 PM UTC
We are currently experiencing delays with data processing and page performance. Some users may notice that updates are delayed by up to 30 minutes and pages are loading slower than expected. We are investigating the cause and will provide updates shortly.
- investigating Apr 07, 2026, 03:39 PM UTC
Events processing in HubSpot is experiencing delays of up to 30 minutes in North America since 10:00 AM (UTC -04:00). This may impact tools such as Automation/Workflow triggers, CRM Events Timeline, Reporting, and Frontend dashboard components in HubSpot We are investigating the cause and will update this page when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.
- investigating Apr 07, 2026, 04:12 PM UTC
We are continuing to investigate events processing delays in HubSpot in North America. In order to alleviate downstream processing bottlenecks List Segmentation updates may be delayed. The information on this page reflects our understanding of the incident and impact at the time of the update.
- monitoring Apr 07, 2026, 04:23 PM UTC
We've addressed the issue that caused event processing to be delayed in North America since 10:00 AM (UTC -04:00). The issue has been isolated to List Segmentation processing which is still delayed, but recovering. We're monitoring performance closely to ensure all tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved Apr 07, 2026, 04:48 PM UTC
Between 10:00 AM (UTC -04:00) and 12:45 PM (UTC -04:00), some customers in North America experienced delays with event processing. This was caused by a server impairment. As of 12:45 PM (UTC -04:00), event processing is restored and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
Notice April 6, 2026 "SSO Login Failure: Team Members Encounter 'portal_not_configured' Error on HubSpot Access" 8m CRM, Marketing Tools, Website, Sales Tools and 5 more
Started Apr 06, 2026, 06:59 PM UTC· resolved Apr 06, 2026, 07:08 PM UTC
- monitoring Apr 06, 2026, 06:59 PM UTC
We've addressed the issue that caused SSO Login to be partially unavailable in all affected regions since 02:32 PM (UTC -04:00). We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved Apr 06, 2026, 07:08 PM UTC
Between 02:32 PM (UTC -04:00) and 02:38 PM (UTC -04:00), all customers in all affected regions experienced issues with SSO Login. This was caused by a server impairment. As of 02:38 PM (UTC -04:00), our SSO Login are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
Notice March 25, 2026 "HubSpot Email Reply Functionality Fails" 20m CRM, Sales Tools
Started Mar 25, 2026, 08:56 PM UTC· resolved Mar 25, 2026, 09:17 PM UTC
- investigating Mar 25, 2026, 08:56 PM UTC
We are investigating an issue impacting Email replies. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved Mar 25, 2026, 09:17 PM UTC
Between 03:44 PM (UTC -04:00) and 04:39 PM (UTC -04:00), some customers in all affected regions experienced issues with Email replies. This was caused by a server impairment. As of 04:39 PM (UTC -04:00), our Email replies are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.