HubSpot experienced a notice incident on August 7, 2025 affecting CRM and Marketing Tools and 1 more component, lasting 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Aug 07, 2025, 06:10 PM UTC
We've addressed the issue that prevented HubSpot from loading beginning at 1:55 PM EDT (UTC -04:00) on Aug 7, 2025. We're monitoring performance closely to ensure the software recovers properly. We will be back with an update within 15 minutes.
- monitoring Aug 07, 2025, 06:12 PM UTC
We've addressed the issue that prevented HubSpot from loading beginning at 1:55 PM EDT (UTC -04:00) on Aug 7, 2025. We're monitoring performance closely to ensure the software recovers properly. We will be back with an update within 15 minutes.
- resolved Aug 07, 2025, 06:17 PM UTC
HubSpot is now working for all users. We identified and addressed the root cause of the issue that prevented HubSpot from loading, and the issue is fully resolved. No data was lost. A detailed postmortem is available at https://product.hubspot.com/blog/incident-report-august-7th-2025