HRS incident

Service Hotel Service Portal seems to be down

Major Resolved View vendor source →

HRS experienced a major incident on June 12, 2026 affecting Hotel Service Portal, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2026, 07:26 AM UTC
Resolved
Jun 12, 2026, 07:58 AM UTC
Duration
31m
Detected by Pingoru
Jun 12, 2026, 07:26 AM UTC

Affected components

Hotel Service Portal

Update timeline

  1. investigating Jun 12, 2026, 07:26 AM UTC

    According to our monitoring system this service has become unresponsive, we’re investigating.

  2. resolved Jun 12, 2026, 07:58 AM UTC

    Service is back up.