Resolved after 2 hours 9 minutes, affecting Connect and Corporate Booking Portal and 1 more, on August 27, 2026.
Dear customer The issue is resolved and normal service has been restored. We’re sorry for any inconvenience caused during the disruption. If you require further information please contact your account team. Thank you for understanding. HRS Product Operations
Affected components
Update timeline
- investigating Aug 27, 2026, 01:28 PM UTC
Dear customer We are investigating a disruption to our service and are working with the highest priority to determine the impact and restore the service. Please accept our sincere apologies for the inconvenience caused and thank you for your understanding. HRS Product Operations
- investigating Aug 27, 2026, 02:31 PM UTC
Dear customer We’ve identified the cause of the issue and are working on restoring the service. Please accept our sincere apologies for the inconvenience caused and thank you for your understanding. HRS Product Operations
- investigating Aug 27, 2026, 03:35 PM UTC
Dear customer The issue is resolved and normal service has been restored. We’re sorry for any inconvenience caused during the disruption. If you require further information please contact your account team. Thank you for understanding. HRS Product Operations
- resolved Aug 27, 2026, 03:37 PM UTC
Dear customer The issue is resolved and normal service has been restored. We’re sorry for any inconvenience caused during the disruption. If you require further information please contact your account team. Thank you for understanding. HRS Product Operations
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