HRS incident

Service Hotel Service Portal seems to be down

Major Resolved View vendor source →

HRS experienced a major incident on August 5, 2026 affecting Hotel Service Portal, lasting 9h 55m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2026, 07:16 PM UTC
Resolved
Aug 06, 2026, 05:12 AM UTC
Duration
9h 55m
Detected by Pingoru
Aug 05, 2026, 07:16 PM UTC

Affected components

Hotel Service Portal

Update timeline

  1. investigating Aug 05, 2026, 07:16 PM UTC

    According to our monitoring system this service has become unresponsive, we’re investigating.

  2. resolved Aug 06, 2026, 05:12 AM UTC

    Service is back up.