Hoxhunt incident

500 errors when accessing Data Inspector on Insights portal

Minor Resolved View vendor source →

Hoxhunt experienced a minor incident on May 9, 2025 affecting Hoxhunt Response, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2025, 08:18 AM UTC
Resolved
May 09, 2025, 10:02 AM UTC
Duration
1h 44m
Detected by Pingoru
May 09, 2025, 08:18 AM UTC

Affected components

Hoxhunt Response

Update timeline

  1. monitoring May 09, 2025, 08:18 AM UTC

    There is an issue with the Data Inspector on the Insights portal. An error 500 will occur for some organizations. We have released a fix and the issue should be resolved within an hour.

  2. monitoring May 09, 2025, 09:52 AM UTC

    We are still monitoring this issue. Some organization may still experience 500 errors when accessing the Data Inspector in the Insights portal. The issue should be resolved later today. We will provide an update when the issue is resolved.

  3. resolved May 09, 2025, 10:02 AM UTC

    This issue is now resolved.