Hoxhunt incident

Error when opening user pages on User Management page on Admin portal

Major Resolved View vendor source →

Hoxhunt experienced a major incident on June 11, 2025 affecting Hoxhunt Admin, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2025, 08:24 AM UTC
Resolved
Jun 11, 2025, 10:36 AM UTC
Duration
2h 11m
Detected by Pingoru
Jun 11, 2025, 08:24 AM UTC

Affected components

Hoxhunt Admin

Update timeline

  1. investigating Jun 11, 2025, 08:24 AM UTC

    We are investigating an issue where for some organizations user pages on the User Management page on Admin portal do not open. Various errors may occur when attempting to open a user page. Our developers are working to identify the issue. We will provide updates as soon as we have more information.

  2. resolved Jun 11, 2025, 10:36 AM UTC

    Our developers have identified the issue and have released an immediate fix. All user pages on Admin portal should now be accessible again with issue.