HotDoc experienced a minor incident on December 18, 2021 affecting Integrations, lasting 6h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 18, 2021, 01:52 AM UTC
We're experiencing slow processing of appointments at the moment. We're actively investigating and will update here in 30 minutes.
- identified Dec 18, 2021, 02:19 AM UTC
We've identified the root cause and have implemented a possible fix for the issue. We're continuing to assess and monitor the situation and will update in 30 mins.
- identified Dec 18, 2021, 02:51 AM UTC
We're continuing to work on resolving the issue and will update in 30 minutes.
- identified Dec 18, 2021, 03:36 AM UTC
We're continuing to work on resolving the issue and will update this incident when the situation improves or in 1 hour from now.
- identified Dec 18, 2021, 04:37 AM UTC
We're continuing to work on resolving the issue and will update this incident when the situation improves or in 1 hour from now.
- identified Dec 18, 2021, 05:49 AM UTC
We're continuing to work on resolving the issue and will update this incident when the situation improves or in 1 hour from now.
- resolved Dec 18, 2021, 08:18 AM UTC
This incident has now been fully investigated and resolved.