HotDoc incident

Service Disruption - HotDoc Dashboard

Notice Resolved View vendor source →

HotDoc experienced a notice incident on February 7, 2023 affecting Dashboard, lasting 6h 10m. The incident has been resolved; the full update timeline is below.

Started
Feb 07, 2023, 01:58 AM UTC
Resolved
Feb 07, 2023, 08:09 AM UTC
Duration
6h 10m
Detected by Pingoru
Feb 07, 2023, 01:58 AM UTC

Affected components

Dashboard

Update timeline

  1. monitoring Feb 07, 2023, 01:58 AM UTC

    At 12:06pm (AEDT) today we identified access to the part of the HotDoc Dashboard was disrupted between 11:20—12:10pm (AEDT) causing customers to experience an unresponsive UI or view error messages. This issue has now been resolved and all services have resumed. However we still monitoring and to ensure impact to all customers is resolved.

  2. resolved Feb 07, 2023, 08:09 AM UTC

    This incident has been monitored and is now marked as resolved