HotDoc experienced a major incident on February 21, 2024 affecting hotdoc.com.au, lasting 1h 36m. The incident has been resolved; the full update timeline is below.
Affected components
hotdoc.com.au
Update timeline
- investigating Feb 21, 2024, 06:15 AM UTC
At 4:55pm AEDT we identified an issue which is causing disruption to our the HotDoc Platform. You may see an error page when attempting to access hotdoc.com.au. We are currently investigating the cause of this and will provide an update.
- monitoring Feb 21, 2024, 07:24 AM UTC
We've identified the cause of the downtime and have resolved the underlying issue. All hotdoc.com.au services are back online. We are currently monitoring and will look to resolve this incident in one hour if no further issues arise.
- resolved Feb 21, 2024, 07:51 AM UTC
This incident has been confirmed as resolved.