HotDoc experienced a minor incident on April 16, 2024 affecting Integrations, lasting 22h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Integrations
Update timeline
- monitoring Apr 16, 2024, 02:44 AM UTC
We've identified an issue affecting the delivery of SMS's to mobile numbers that are currently on the Telstra network which had previously been ported from a different network by the end user. This impacted the delivery of SMS's to some mobile numbers. The problem has been mitigated and SMSs are now being delivered to all mobile numbers as expected. We are continuing to work with third parties to fully resolve the issue.
- resolved Apr 17, 2024, 01:07 AM UTC
This incident has been resolved.