Hospitality incident

Dishcult Outage

Resolved after 1 hour 48 minutes, affecting ResDiary, on October 20, 2026.

monitoring Oct 20, 2026, 10:01 AM UTC

Partially restored service, provider pages are now loading as expected and customers can book at the restaurant. Follow up fix for remaining dishcult pages will go live shortly.

Started
Oct 20, 2026, 08:56 AM UTC
Resolved
Oct 20, 2026, 10:44 AM UTC
Duration
1h 48m
Detected by Pingoru
Oct 20, 2026, 08:56 AM UTC

Affected components

ResDiary

Update timeline

  1. investigating Oct 20, 2026, 08:56 AM UTC

    We are investigating an issue that is causing dishcult not to load for some venues.

  2. identified Oct 20, 2026, 09:20 AM UTC

    We've identified the cause of the issue and are implementing a fix to resolve the outage.

  3. monitoring Oct 20, 2026, 09:45 AM UTC

    We have implemented a fix and are monitoring to confirm that it will resolve the issue.

  4. monitoring Oct 20, 2026, 10:01 AM UTC

    Partially restored service, provider pages are now loading as expected and customers can book at the restaurant. Follow up fix for remaining dishcult pages will go live shortly.

  5. resolved Oct 20, 2026, 10:44 AM UTC

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