Hospitality incident

Resolved - Access Collins - issues with saving changes

Resolved after 2 hours 4 minutes, affecting Access Collins, on October 8, 2026.

resolved Oct 08, 2026, 02:11 PM UTC

We investigated an issue affecting the Save functionality in production. The issue has now been resolved and normal functionality is restored.

Started
Oct 08, 2026, 12:07 PM UTC
Resolved
Oct 08, 2026, 02:11 PM UTC
Duration
2h 4m
Detected by Pingoru
Oct 08, 2026, 12:07 PM UTC

Affected components

Access Collins

Update timeline

  1. investigating Oct 08, 2026, 12:07 PM UTC

    We are currently investigating an issue affecting the Save functionality in our production environment. Some customers may experience difficulties when attempting to save changes. Our team is actively investigating the issue and working to restore normal functionality as quickly as possible. We apologize for any inconvenience and will provide further updates as more information becomes available.

  2. resolved Oct 08, 2026, 02:11 PM UTC

    We investigated an issue affecting the Save functionality in production. The issue has now been resolved and normal functionality is restored.

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