Horizon3.ai incident
The issue is now resolved.
Minor
Resolved after 6 days 1 hour, affecting Portal - US, on March 20, 2026.
We are investigating an outage with our US portal.
Affected components
Portal - US
Update timeline
- identified Mar 20, 2026, 10:15 PM UTC
External pentests with the "Get IP before starting pentest" option enabled have been prevented from starting since 3/13. Issue identified, and in-progress to resolving. External pentests that were impacted will automatically execute once resolved
- monitoring Mar 21, 2026, 12:14 AM UTC
New pentests starting in paused state are now able to be resumed. We are working to ensure those which have already started as paused are corrected to allow for resumption.
- investigating Mar 26, 2026, 11:12 PM UTC
We are investigating an outage with our US portal.
- resolved Mar 26, 2026, 11:53 PM UTC
The issue is now resolved.
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