Horizon3.ai incident

The issue is now resolved.

Minor

Resolved after 5 hours 30 minutes, affecting Portal - US, on September 30, 2026.

investigating Sep 30, 2026, 07:50 PM UTC

We are currently aware of performance issues affecting the portal and are actively investigating. Our team is working to identify the root cause and restore full performance as quickly as possible. We appreciate your patience and will provide further updates as more information becomes available.

Started
Sep 30, 2026, 07:50 PM UTC
Resolved
Oct 01, 2026, 01:20 AM UTC
Duration
5h 30m
Detected by Pingoru
Sep 30, 2026, 07:50 PM UTC

Affected components

Portal - US

Update timeline

  1. investigating Sep 30, 2026, 07:50 PM UTC

    We are currently aware of performance issues affecting the portal and are actively investigating. Our team is working to identify the root cause and restore full performance as quickly as possible. We appreciate your patience and will provide further updates as more information becomes available.

  2. resolved Oct 01, 2026, 01:20 AM UTC

    The issue is now resolved.

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