Horizon3.ai incident
The issue is now resolved.
Resolved after 7 hours 41 minutes, affecting Portal - US, on September 16, 2026.
We are currently aware of performance issues affecting the portal and are actively investigating. Our team is working to identify the root cause and restore full performance as quickly as possible. We appreciate your patience and will provide further updates as more information becomes available.
Affected components
Update timeline
- investigating Sep 16, 2026, 05:29 PM UTC
We are currently aware of performance issues affecting the portal and are actively investigating. Our team is working to identify the root cause and restore full performance as quickly as possible. We appreciate your patience and will provide further updates as more information becomes available.
- resolved Sep 16, 2026, 07:48 PM UTC
The issue is now resolved.
- monitoring Sep 16, 2026, 08:36 PM UTC
We are currently aware of performance issues affecting the portal and are actively investigating. Our team is working to identify the root cause and restore full performance as quickly as possible. We appreciate your patience and will provide further updates as more information becomes available.
- resolved Sep 17, 2026, 01:10 AM UTC
The issue is now resolved.
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