Hologram incident

Delayed SIM Operations for G1 Profiles

Minor Resolved View vendor source →

Hologram experienced a minor incident on May 22, 2025 affecting SIM Card Administrative Operations, lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2025, 03:02 PM UTC
Resolved
May 22, 2025, 05:30 PM UTC
Duration
2h 27m
Detected by Pingoru
May 22, 2025, 03:02 PM UTC

Affected components

SIM Card Administrative Operations

Update timeline

  1. identified May 22, 2025, 03:02 PM UTC

    An upstream partner has identified an issue delaying SIM Card Administrative operations on G1 profiles. They have identified the cause and are working towards a resolution.

  2. resolved May 22, 2025, 05:30 PM UTC

    The issue has been resolved. G1 SIM Card Administrative operations are processing normally.