Hightouch incident

Resolved - Elevated 404 Responses on API Endpoints

Notice Resolved View vendor source →

Hightouch experienced a notice incident on May 20, 2025 affecting Customer API, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 20, 2025, 08:05 PM UTC
Resolved
May 20, 2025, 08:05 PM UTC
Duration
—
Detected by Pingoru
May 20, 2025, 08:05 PM UTC

Affected components

Customer API

Update timeline

  1. resolved May 20, 2025, 08:05 PM UTC

    Between 10:38am and 12:34pm PDT, we observed an increase in 404 responses for API requests. The issue has been identified and resolved. All API services have returned to normal operation. We apologize for the disruption and appreciate your patience.