Hightouch incident

Delay in syncs runs with Interval schedule type

Notice Resolved View vendor source →

Hightouch experienced a notice incident on May 29, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 29, 2025, 10:25 PM UTC
Resolved
May 29, 2025, 10:25 PM UTC
Duration
—
Detected by Pingoru
May 29, 2025, 10:25 PM UTC

Update timeline

  1. resolved May 29, 2025, 10:25 PM UTC

    We’ve identified and resolved an issue affecting syncs scheduled using the Interval schedule type. Syncs set to run between 21:53 UTC and 22:18 UTC were not triggered as expected until 22:18 UTC. Sync operations have since returned to normal. Thank you for your patience and understanding.