Hightouch experienced a minor incident on September 26, 2024 affecting Reverse ETL and Customer Studio and 1 more component, lasting 1h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Reverse ETLCustomer StudioIntelligence
Update timeline
- investigating Sep 26, 2024, 06:29 PM UTC
We are currently investigating slowness in the web application. Syncs are not affected and will run as normal.
- resolved Sep 26, 2024, 07:57 PM UTC
The app is no longer experiencing degraded performance, we will continue to monitor app latency.